Thank you for using our Garmin watch faces! If you have any questions, encounter technical issues, or need help with your activation PIN code, please feel free to reach out.
Email: wumubai1993@gmail.com
To help us resolve your issue quickly, please include the following information in your email:
We usually respond within 24-48 hours.
中文支持 / Chinese Support
如果您遇到技术故障或激活码问题，请发送邮件至 wumubai1993@gmail.com。来信请务必提供您的 购买订单号 以及 8 位设备 ID，以便我们快速为您定位问题。我们通常会在 24-48 小时内回复。
Since we sell digital goods (activation PIN codes for custom watch faces), returns are generally not accepted once the activation code has been generated and successfully used.
However, we offer a 14-day refund guarantee under the following circumstances:
How to request a refund:
Please contact us at wumubai1993@gmail.com with your Order ID and Device ID. Once approved, the refund will be processed directly through our payment partner and credited back to your original payment method within a few business days.
中文说明 / Chinese Notes
虚拟商品一旦激活通常不支持退货。但若出现：重复购买、无法解决的技术兼容故障、或激活码从未被使用，我们提供 14 天退款保证。请携带订单号联系邮箱申请，款项将按原付款方式退回。